If you are unsure about sizing of anything or have any questions about our products, feel free to use this form to contact us.
Thank you for contacting us, Be assured that you will receive the best personal experience with our small friendly business.
Returns & Refund Policy
We will refund the cost of the product within 30 days of purchase, the items must still have tags (MotoGirl) and original packaging.
Riding Gear: Any merchandise which has been ‘taken out for a ride’ is considered used and cannot be returned. We encourage you to walk on your carpet if trying boots or to wear your helmet indoors before heading out riding.
Refunds will only be issued after the product has been returned to us and inspected. Only the cost of the item will be refunded, the return shipping cost is the responsibility of the customer. We recommend a guaranteed / signed for service as we cannot refund items we don’t receive back, proof of posting will not qualify as returned
Return for exchange due to sizing – this must be done within 14 days and the customer is responsibile for all shipping cost.
Return Shipping Costs
- If you return an item using our discounted prepaid return label, the amount that we’ll deduct from your refund will be displayed in our return portal.
Explo Pendents – no return policy – these are custom handmade keepsakes
Thank you, if you have any questions please contact us at firstname.lastname@example.org