Product Inquires – Returns – Shipping Cost

Thank you for contacting us, Be assured that you will receive the best personal experience with our small friendly business.

If you are unsure about sizing of anything or have any questions about our products, feel free to use this form to contact us. Can’t find your size, we might be able to order it in. We are a boutique shop and only stock regular sizes, if you need Petit or tall let us know.

Thank you for your interest in our products, we will get back to you ASAP.

Returns & Refund Policy

MotoGirl Products

We will refund the cost of the regular stocked products within 30 days of purchase, the items must still have tags (MotoGirl) and original packaging. Items that are special order will be determined on a case by case bases.

Riding Gear: Any merchandise which has been ‘taken out for a ride’ is considered used and cannot be returned.

Refunds will only be issued after the product has been returned to us and inspected. Only the cost of the item will be refunded, the return shipping cost is the responsibility of the customer. We recommend a guaranteed / signed for service as we cannot refund items we don’t receive back, proof of posting will not qualify as returned​​​​​​​. Return for exchange due to sizing – this must be done within 14 days and the customer is responsible for all shipping cost.

 Please contact Tracy at before returning any item.

Hightail Hair Products

We will refund the cost of the product within 30 days of purchase. To be eligible for a return, your item must be in the same condition that you received it. We understand it is likely that you have installed the clips and those may not be in their original condition.  It must also be in the original packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Please contact Tracy at before returning any item.

Explo Pendents

no return policy – these are custom handmade keepsakes

Shipping Cost – Canada

Amount SpentCost to Ship
up to $15$2
$15 – $75$15
$75 – $125$20
$125 – $310$25
$310 – $1000$35